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At Proton, our panel insurance is made up of the best in the industry, offering you peace of mind whether it’s rain or shine.


Current: Up to 10 years
New: Up To 10 Years

What Is Betterment?

Betterment is a portion of cost you have to bear when your damaged parts are replaced with brand new, original part. In this case, you car appears to be in a better condition prior to accident. In fact, it is against the insurance principle of indemnity. Insurance is intended to indemnify your loss, and no profit should be obtainable. But, in the case of repair where old parts (damaged) are replaced with new parts, the car owner actually benefits.

Thus, as a car owner, your insurance company may require you to bear the difference in costs. Application of betterment is at the discretion of the insurance company, but should they apply for betterment, it will be according to the standard scale of betterment adopted by the industry.

For Car below 5 year – 0%
5 years – 15%
6 years – 20%
7 years – 25%
8 years – 30%
9 years – 35%
10 years and above – 40%

For vehicle age below 5 years, Insurance companies may allow you to send your damage car to franchise workshop (Car Authorised Service Centre), where your damaged part will usually be replaced by brand new original parts, but for vehicle age above 5 years, you are required to send your car to respective insurance panel workshop.

Insisting to get your damaged part replaced with brand new original parts may trigger your insurance to apply for Betterment in your claim. There could also be possible in a situation where there are no re-condition parts available, and the only option is to replaced with brand new parts, in such cases, betterment may still be applied.

Current: Up to 5 years
New: Up To 12 Years

Current: Up to 10 years 
New: Up To 10 Years

What Is Excess?

Excess refers to the amount that you are require to pay as per the policy terms & conditions in respect of each and every claim payable (including cost and expenditure incurred by the insurance company to conduct, defense and settlement of any claim for the loss or damage to your vehicle, and damage to third party resulted from the accident arising out of the use of your vehicle for liability to third parties), in addition to any other excess that may be applicable. For example, the excess of your policy is RM100 and the total claim amount is RM2,000. Your car insurance company will pay out RM1,900 for the claim while you have to pay the remaining RM100.

The above refers to policy excess, that is imposed by the car insurance company. Take note that there will be Compulsory Excess Fee, in situation outlined by PIAM Motor Tariff as below:
– A person with a probationer license (“L” license).
– A person with a “P” license.
– A person below 21 years old.
– A person who is not a named driver.

This compulsory Excess is fixed at RM400.

So, check your insurance policy to see if you have an ‘excess’ on your policy, and in an unfortunate event which you have to make a claim, you will have to borne part of the claim as per your excess fee. In the event that you allow anyone to drive your vehicle as mentioned above, example, anyone below 21 years old etc, and it resulted in an insurance claim, you will be responsible for the compulsory excess of RM400.

(Effective 1st May 2019)

Current: Not Available
New: Up to RM 1,000.00

Due to water damage

(Effective 1st May 2019)

Current: Not Available
New: Up to RM 1,000.00

Current: > RM 10,000.00 for all models

New: > RM 10,000.00 for all models

Proton X70: > RM 20,000.00

Driver & Passengers

(Effective 1st May 2019)

Current: Not Available
New: Up to RM 175,000.00

(Effective 1st May 2019)

Current: Free additional 1 name driver
* Each additional driver listed will cost RM 10.00

New: All / unlimited drivers (no names / MyKad required) inclusive for company registration.

Current: PROTON 24 Hours Auto Assist Programme for new cover note

New: PROTON 24 Hours Auto Assist Programme for new and renewal cover note

Current: RM 80.00 for all models

New: RM 80.00 for all models

Proton X70: RM 120.00